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Birthsupport is onderdeel van Birthpools

Terms & conditions

The terms and conditions were last updated on January 25, 2023

1. Introduction

These terms and conditions apply to this site and to transactions involving our products and services. You may be bound by additional contracts in connection with your relationship with us or with products or services you receive from us. If provisions of additional contracts conflict with provisions of these terms and conditions, the provisions of those additional contracts will take precedence.

2. Binding

By registering with, accessing or otherwise using this site, you agree to be bound by the terms and conditions set forth below. Use of this site implies that you have read and accept these terms and conditions. In some specific cases, we may also ask you to expressly agree.

3. Electronic communication

By using this site or communicating with us by digital means, you agree and acknowledge that we may communicate with you digitally through our site or by emailing you, and you agree that all agreements, notices, disclosures and other communications we provide to you digitally comply with all legal requirements, including but not limited to the requirement that such communications be in writing.

4. Intellectual property

We or our licensors own and control all copyright and other intellectual property rights in the site and the data, information and other resources displayed by or accessible on the site.

4.1 All rights are reserved

Unless otherwise indicated for specific content, you are not granted any license or any other right under copyright, trademark, patent or other intellectual property rights. This means that you shall not use, copy, reproduce, perform, display, distribute, incorporate into any electronic medium, modify, reverse engineer, decompile, transmit, download, transmit, monetize, sell, market, or commercialize any content on this site in any form without our prior written permission, except and only to the extent otherwise provided by mandatory law (such as the right to quote).

5. Newsletter

Without prejudice to the foregoing, you may forward our newsletter in digital form to others who might be interested in visiting our site.

6. Third party property

Our site may contain hyperlinks or other references to sites of other parties. We do not control or review the content of sites of other parties linked from this site. Products or services offered by other sites are subject to the applicable terms and conditions of those third parties. The opinions or material on these sites are not necessarily shared or endorsed by us.

We are not responsible for the privacy practices or content of these sites. You bear all risks associated with the use of these sites and any related third-party services. We do not accept any responsibility for any loss or damage, in any way arising from personal data provided by you to third parties.

7. Responsible use

By accessing our site, you agree to use it only for the purposes for which it is intended and as permitted by these terms and conditions, any additional contracts with us, and by applicable laws, regulations and generally accepted online practices and guidelines. You may not use our site or services to use, publish or distribute material consisting of (or linked to) malicious computer software; use data from our site for direct marketing activities; or engage in systematic or automated data collection activities on or in connection with our site.

It is strictly prohibited to engage in any activity that causes or may cause damage to the site or that interferes with the operation, availability or accessibility of the site.

8. Registration

You can register for an account on our site. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of passwords and account information, and agree not to share your passwords, account information, or secure access to our site or services with others. You must not allow anyone else to use your account to access the site, as you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you discover that your password has been leaked or otherwise inadvertently disclosed to a third party.

After termination of your account, you may not attempt to register a new account without our permission.

9. Refund and return policy.

9.1 Right of withdrawal

You have the right to revoke this contract within 14 days without giving reasons.

The withdrawal period expires 14 days from the day on which you or a third party designated by you, other than the carrier, takes physical possession of the last good or delivery

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this agreement by a clear statement (for example, a letter by post, fax or e-mail). Our contact information can be found below. You may use the attached model withdrawal form, but this is not obligatory.

You can also electronically complete and submit the model withdrawal form or other clear statement on our site.

If you exercise this option, we will promptly send you an acknowledgement of receipt of such a revocation on a durable medium (e.g. by e-mail).

To comply with the withdrawal period, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

9.2 Consequences of revocation.

If you withdraw from this contract, we will promptly refund to you all payments received from you, including delivery charges (excluding any additional charges resulting from your choice of a delivery method other than the cheapest standard delivery offered by us) and in any event no later than 14 days from the day we are notified of your decision to withdraw from this contract. We will make such refund using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; in any event, there is no charge for such refund.

We will pick up the goods.

You will have to bear the direct cost of returning the goods.

You are only liable for diminished value of the goods resulting from use other than that necessary to establish the nature, characteristics and operation of the goods.

There are some legal exceptions to the right of withdrawal, and therefore some items cannot be returned or exchanged. We will let you know if this applies in your specific case.

10. Submission of ideas

Do not send us any ideas, inventions, copyrighted works, or other information that could be considered your own intellectual property unless we have first signed an intellectual property or confidentiality agreement. If you disclose the content to us without such written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute the content in all existing or future media forms.

11. Termination of use

We may, in our sole discretion, at any time, modify or discontinue, temporarily or permanently, access to the Site or any service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to or use of the Site or any content you may have shared on the Site. You will not be entitled to any compensation or other payment, even if certain features, settings and/or content you have contributed or come to rely on are permanently lost. You may not circumvent or attempt to circumvent any access restrictions on our site.

12. Warranties and liability

Nothing herein shall limit or exclude any warranty imposed by law that it would be unlawful to limit or exclude. This site and all content on the site are provided on an "as is" and "as available" basis and may contain inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy or completeness of the Content. We do not warrant that:

  • this site or our products will meet your requirements;
  • this site will be available on an uninterrupted, timely, secure or error-free basis;
  • the quality of any product or service you purchase or obtain through this site will meet your expectations.

The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability in cases where it would be unlawful or prohibited. In no event shall we be liable for any direct or indirect damages (including loss of profits or revenues, loss or corruption of data, software or databases, loss of or damage to property or data) incurred by you or any third party arising out of your access to, or use of, our site.

Unless otherwise expressly provided in a supplemental contract, our maximum liability to you for all damages arising out of or in connection with the Site or products and services marketed or sold through the Site, regardless of the cause from which such liability might arise, is limited to the total price you paid to us to purchase such products or services or to use the Site. Such limitation will apply to all of your claims of every kind and nature.

13. Privacy

In order to access our site and/or services, you may be asked to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct and current.

We take the handling of your personal data seriously and are committed to protecting your privacy. We will not use your e-mail address for unsolicited mail. All emails sent by us to you will only be sent to you in connection with the provision of agreed products or services.

We have developed policies to address all potential privacy concerns. For more information, see our Privacy Statement and Cookie Policy.

14. Export restrictions / Compliance with legislation.

Access to the site is prohibited to visitors from areas or countries where the content or purchase of the products or services sold on the site is illegal. You may not use this site in violation of the export laws and regulations of the Netherlands.

15. Affiliate marketing

Through this site, we may engage in affiliate marketing in which we receive a percentage of or a commission on sales of services or products on or through this site. We may also accept sponsorship or other forms of advertising compensation from companies. This document is intended to comply with legal marketing and advertising regulations that may apply, such as those of the U.S. Federal Trade Commission.

16. Assignment

You may not assign, transfer or subcontract any of your rights and/or obligations under these terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this section is void and invalid.

17. Breaches of these terms and conditions

Without prejudice to our other rights under these Terms, if you breach these Terms in any way, we may take such action as we deem appropriate to address the breach, including temporarily or permanently suspending your access to the Site, contacting your Internet service provider with a request to block your access to the Site, and/or by taking legal action against you.

18. Indemnification

You agree to indemnify, defend and hold us harmless from and against all claims, liabilities, damages, losses and expenses, relating to your breach of these Terms and applicable laws, including intellectual property rights and privacy rights. You will promptly indemnify us for our damages, losses, costs and expenses related to or arising out of such claims.

19. Waiver

Failure to enforce any of the provisions contained in these terms and conditions and in any other document, or failure to exercise an option to terminate, shall not be construed as a waiver or implied consent, and shall not affect the validity of these terms and conditions or any other agreement or part thereof, or the right thereafter to enforce all provisions.

20. Language

These terms and conditions shall be interpreted and construed exclusively in the Dutch language. All communications and correspondence shall be conducted solely in that language.

21. Entire agreement

These terms and conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Birthsupport B.V. with respect to your use of this site.

22. Updating these terms and conditions.

We may update these terms and conditions from time to time. The date at the beginning of these terms and conditions is the last revision date. We will provide you with written notice of any changes or updates, and the revised terms and conditions will be effective as of the date we provide you with such notice. Your continued use of this site, following the posting of any changes or updates, will be deemed notice of your acceptance of compliance with and be bound by these terms. Please contact us to request an earlier version of these terms and conditions.

23. Choice of law and jurisdiction

These terms and conditions are governed by the laws of the Netherlands. All disputes relating to these terms and conditions shall be subject to the jurisdiction of the courts of The Netherlands. If any part or provision of these terms and conditions is found by any court or other authority to be invalid and/or unenforceable, that part or provision shall be modified, deleted and/or enforced to the maximum extent permitted to give effect to the intent of these terms and conditions. The remaining provisions shall not be affected.

24. Contact information

This site is owned and operated by Birthsupport B.V..

You can contact us about these terms and conditions through our contact page.

25. Download

You can also download our terms and conditions as a PDF.